Product Registration

How do I unlock/register my plug-in(s)?

Prior to registration, the plug-ins operate in demonstration mode; they are fully functional but stop operating after 30 days. Version 4 and 5 of our plug-ins use a challenge/response registration system to permanently unlock the plug-ins on a specific computer. After you place an order for plug-ins, you will be e-mailed a serial number. To unlock the plug-ins, go to our Product Registration page and enter your serial number and your computer’s Machine ID (see below). A key code will be generated and e-mailed back to you. Then, open the plug-in, select Unlock Plug-In from the Tools menu (or Register from the File menu for v4 plug-ins), and enter your key code. You should see a message saying your registration was successful.

NOTE: If you still have version 3 of a plug-in, you do not register as described above; you simply enter your serial number in the Register dialog (click on the “?” button inside the plug-in window, then click Register).

Where is my serial number?

If you purchased the plug-in(s) online, you should have received an order confirmation via email with your serial number. If you purchased the Power Suite or Master Restoration box from a dealer, the serial number is on the back of the CD sleeve.

What is the Machine ID?

Your Machine ID is a unique identification number our plug-ins generate based on properties of your computer. Our challenge/response system uses the Machine ID and the product serial number to generate a key code that will unlock the plug-ins on your specific computer.

To find your Machine ID:

Version 5: open the plug-in within a host application, click on the Tools button inside the plug-in window and select the “About…” item. Click here for a screenshot.

v.5 Machine ID location

Version 4: open the plug-in within a host application, click on the File button inside the plug-in window and select the “About…” item.

v.4 Machine ID location

Version 3: you do not register here; you simply enter your serial number in the Register dialog (click on the “?” button inside the plug-in window, then click Register).

On Mac OS X and Windows systems, if your computer has Ethernet, the Machine ID is based on your hardware Ethernet MAC address. Therefore you should not have to re-register Power Couple if you update your operating system or reformat your hard drive.

If your computer does not have Ethernet or you are using Mac OS-9, we use an alternate method for generating a Machine ID which may cause the Machine ID to change if you replace or reformat your hard drive. Contact us if you need assistance obtaining a new key code.

On Windows systems, changing the network configuration can sometimes result in your Machine ID changing. If this happens, you can get a keycode for the new Machine ID on our Register page and the plug-in should stay registered, even if your system alternates between Machine IDs. Contact us if you need further assistance such as additional keycodes.

Why can’t I register the plug-ins in Apple’s Final Cut Pro?

Since FCP does not support viewing of Audio Unit user interfaces, it requires you to open up the plug-in in a host like Garageband (or any other host that supports AU, VST, MAS or RTAS) to perform the registration procedure.

On my Intel Mac, when I enter the keycode, the plug-in says it has been successfully registered, but it seems to stay in demo mode- what should I do?

Please run the Delete Wave Arts Preferences utility that comes with the plug-in installer (you can re-download the installer if necessary). Then re-enter the keycode in the plug-in.