Frequently Asked Questions
What is the ordering procedure?
When you click on a product on our Store page you will be taken to our Esellerate e-commerce checkout page. Once there you can use a credit card or Paypal to purchase. Our company will appear on your credit card statement as DRI*WAVEARTS. Any educational or upgrade/crossgrade discounts can be applied during purchasing by entering a coupon code.
After purchasing a plug-in or suite you will receive an email receipt with a product serial number (looks like WA-PPP-XXXX-XXXX where PPP is a product code), which you will need to unlock the product. You have the choice of two licensing methods: Wave Arts licensing or Pace/iLok. With either method you must enter your serial number on our Registration page and receive a code to unlock the plug-in. You have the option of downloading a new installer at this point but it is not necessary if you downloaded the latest version on our Downloads page.
See the FAQ entry How do I unlock/register my plug-in for more information.
- Wave Arts General
- Product Registration
- Known Issues
- TrackPlug Sidechain
- Tube Saturator