Frequently Asked Questions
What's your copy protection and licensing policy?
You must purchase a license (a serial number) for the number of people using the plug-in, or the number of machines it is installed on, whichever number is smaller.
For example, a single user can install the plug-in on multiple different machines, but if two people are using the plugs simultaneously on different machines, you should purchase two licenses.
You can choose to use either Wave Arts licensing or Pace/iLok for copy protection with some exceptions. Our free plug-ins support Wave Arts licensing only. You may also use any combination of Wave Arts and Pace/iLok licensing for different formats or machines.
When using Wave Arts licensing, you can register the plug-in on a maximum of three machines, Mac and/or Windows. If you get an error saying that you have used up your maximum registrations, contact us to request more.
For Pace licensing, your redeem code will provide one or more Pace licenses which can be transferred to an iLok dongle or to a machine – cloud licensing is not yet supported. Pace redeem codes for our recent releases can be redeemed twice to give two licenses, older products provide only a single license. You can contact us to request an additional license.
- Wave Arts General
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Purchasing
- Is there a discount when upgrading from Master Restoration Suite 5 to Master Restoration Suite 6?
- Is there a discount when upgrading from Dialog to Dialog 2?
- Is there a discount when upgrading from Power Suite 5 to Power Suite 6?
- What is the ordering procedure?
- What's your copy protection and licensing policy?
- Can I return the software?
- Can I transfer my license?
- Do you offer educational discounts?
- Do you charge sales tax or VAT?
- Product Registration
- Known Issues
- ConvologyXT
- Panorama
- Tube Saturator
- Opening Plug-in within Host App