Frequently Asked Questions
What is the ordering procedure?
When you click “Add to Cart” on our Store page a popup shopping cart will appear where you can revise product quantities and enter discount coupons. Clicking checkout opens the secure payment popup, powered by FastSpring. You can use a variety of credit cards, Paypal, or Amazon pay, as payment methods. The charge will appear on your statement as “FS wavearts”.
After purchasing a plug-in or suite you will receive an email receipt with a product serial number (looks like WA-PPP-XXXX-XXXX where PPP is a product code), which you will need to unlock the product. You have the choice of two licensing methods: Wave Arts licensing or Pace/iLok. Depending on the plug-in and licensing method, you will either enter the serial directly into the plug-in Register option, or you will enter the serial number on our Registration page and receive a code or keyfile to unlock the plug-in. You have the option of downloading a new installer at this point but it is not necessary if you already downloaded the latest version on our Downloads page.
See the FAQ entry How do I unlock/register my plug-in for more information.
- Wave Arts General
-
Purchasing
- Is there a discount when upgrading from Master Restoration Suite 5 to Master Restoration Suite 6?
- Is there a discount when upgrading from Dialog to Dialog 2?
- Is there a discount when upgrading from Power Suite 5 to Power Suite 6?
- What is the ordering procedure?
- What's your copy protection and licensing policy?
- Can I return the software?
- Can I transfer my license?
- Do you offer educational discounts?
- Do you charge sales tax or VAT?
- Product Registration
- Known Issues
- ConvologyXT
- Panorama
- Tube Saturator
- Opening Plug-in within Host App